Accessible Parking Permits

Victoria has transitioned to the Accessible Parking Permit (APP) Scheme and online administration system.

Residents and organisations who require a new permit, or need to renew or replace a permit, need to apply with the new application process.

The APP Scheme streamlines the application process, making it easier, simpler and consistent across the state, and better aligns with the COAG 2010 Australian Disability Parking Permit Scheme (ADPS).

 Benefits of the Scheme include:

  • temporary permits for 6, 12 or 24 months
  • permit length of 5 years for individuals
  • a permanent disability classification, so reassessments are not required for some people’s future permit renewals
  • a single and secure state-wide permit design that reduces the misuse of permits
  • the inclusion of occupational therapists as assessors, in addition to GPs
  • Double Time (green permits) and permits for organisations

 

How to apply for an Accessible Parking Permit

Individual applicant

  1.  Start your application online at accessibleparking.vic.gov.au
  2.  You’ll receive an application reference number via SMS*
  3.  Take your reference number to your GP or occupational therapist
  4.  Your GP or occupational therapist will complete an online assessment and submit your application
  5.  Council will review the application
  6.  If your application is successful, you’ll receive your permit in the mail (approximately 7-10 business days from approval). If your application is not successful you’ll receive a letter explaining why your application was declined.  

 

*A paper-based version of the application is available if you don’t have access to a mobile phone or the internet. Please contact our Customer Service team on 1300 179 944 or customerservice@hobsonsbay.vic.gov.au if you require assistance with your application

 

 

 

Organisation

  1.  Start your application online at accessibleparking.vic.gov.au
  2.  You’ll receive an application reference number via SMS and email
  3.  Council will review the application
  4.  If your application is successful, you will receive notice to pick up your permit from Council's Customer Service Centre at the Hobsons Bay Civic Centre, 115 Civic Parade, Altona

 

Replacement permits (lost/damaged permits)

  1.  Start your replacement application online at accessibleparking.vic.gov.au
  2.  You’ll receive a replacement application reference number via SMS and email
  3.  Council will review the application
  4.  If your application is successful, you’ll pick up the permit from Council.

 

 

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