Hard waste

Residents can book their own hard waste collection via the online portal or contact Council on 1300 179 944.

You must book a hard waste collection by 5pm Thursday the week prior to when you would like your hard waste collected.

Hard waste collection days are based on the resident's address and are subject to availability. Please ensure items are ready for collection by 6am on your specified collection day.

If you place your items out too late or in the incorrect location, your items will not be collected and your booked collection will be forfeited.

The contractor will leave a notice in your letterbox informing why a collection has not occurred.

Should you need to postpone or cancel your hard waste collection, you must notify Council on 1300 179 944 prior to 12pm the business day before your booked collection.

If you do not notify Council by this time, your property will not be entitled to another collection for that financial year.

The following items are permitted to be put out for your hard rubbish collection:

• household furniture
• electronic waste (all e-waste will be recycled)
• mattress and bed bases
• pottery, ceramics and chinaware
• whitegoods (remove fridge/freezer doors)
• air conditioners
• hot water units
• glass (securely wrapped and marked 'GLASS')
• scrap metal, tools and equipment
• small amounts of timber (bundled and tied, no longer than 1.5 metres in length)
• tree stumps (30 centimetres diameter)
• branches (bundled and tied, no longer than 1.5 metres in length)
• BBQs, bicycles and toys

Hard rubbish that will NOT be collected:

• NO renovation or demolition materials
• NO carpet
• NO fencing materials
• NO guttering
• NO plaster, bricks, tiles and plaster
• NO chemicals, liquids, paints, oils and automotive fluids
• NO batteries (automotive and household)
• NO light globes
• NO garden sprays and fertilisers
• NO gas bottles
• NO asbestos, ashes, tyres and tyre rims
• NO unbundled green waste
• NO commercial, business or household garbage
• NO soil, rocks, rubble, concrete
• NO tree trunks larger than 30 centimetres in diameter

Place all items within your property boundary (in your front yard or driveway). Do not place items on the nature strip or crossover.

Ensure there is clear access to your waste collection. If access or placement is a problem, please contact Council on 1300 179 944 prior to collection day.

For properties with no obvious boundary (fence or footpath), place your items between 4 to 10 metres from the street kerb or gutter.

maximum volume: 3 cubic metres (3m length x 1m depth x 1m high)

maximum length: 1.5 metres for any item

maximum weight: 20kg per item, container or bundle of items

Permitted items are compacted in a collection truck before being sent to a local materials recovery centre. Wood, metals, electronic waste components and green organics are separated to be processed. Other materials that cannot be recycled locally are then sent to landfill.

Mattresses are collected separately and delivered to a specific recycling facility. 

For disposal of additional items or items that are not accepted, refer to our other recycling and disposal options page.